Our Process
1. Submit Your Gas Service Request
Fill out a Gas Service Request online or give us a call at 330.682.4144 and we will get the process started for you.
2. Receive Membership Packet
Your packet will include the application for membership and all other necessary paperwork to complete the application process. A summary of all service line regulations and certified service line installers will also be included.
3. Field Verification
During the field verification process, a technician will verify the pipeline and service/tap location. If no further rights or actions are necessary, a stake will be placed where the tap site will be located. Once this process is complete and the paperwork verified, we will send you your membership packet.
4. Schedule Tap and Tie-In
After your membership packet has been completed and returned with your payment, and you have notified us that your service line has been installed, the next step is to call and schedule your tap and tie-in. To find a certified contractor in your area, click here.
5. Schedule Service Launch
Following tap and tie-in, call our office to schedule your gas service launch. During your scheduled launch, an adult, 18 years or older, must be present in the residence to light an appliance; we do not enter the home. Once complete, you will be ready to enjoy the benefits of natural gas.
