Our Commitment to Safety

There is nothing more important than the safety of our team, our customers and our communities. We focus on establishing and maintaining the highest safety standards across our organization and championing the well-being of colleagues and those we serve.

Safety-First Culture

Protecting people, safeguarding our communities and securing our assets are at the heart of our operating culture, and we are committed to supporting a culture that puts safety at the forefront of everything we do. Caring is a central tenet of our culture, and a safe workplace is fundamental to our success.

We work with public officials, emergency responders, customers and safety advocates to encourage best practices and to build a safety culture within our Company and our local communities.

Our Commitments

Our commitment to ensure safety and compliance in our operations and everyday processes has consistently led to industry recognition for our efforts to improve service reliability and sustain employee, customer and community safety.

To reinforce our safety values and drive strong performance, we confirm these commitments:

  • To make safety, health and wellness a top priority for our employees
  • To safely and reliably deliver energy that makes the lives of our customers better
  • To safeguard the well-being and best interests of our communities
  • To protect our energy delivery assets for all our stakeholders

For CGC Emergency Calls:

In case of emergency, please call our 24-hour emergency number 330.682.0544 as soon as possible. In the event of a suspected gas leak, leave the building and dial 911.

Safety Values

Our safety values guide our decisions, actions and interactions — individually and as a Company. These values highlight the fundamental beliefs that we share on our journey to safety excellence.

Safety Values

Safe Digging

Call to have your utility lines located before you dig – it’s the law, and it’s free!

Safe Digging

Smell Gas? Act Fast!

If you smell gas, leave immediately, call for help and wait for professional guidance before re-entering.

Smell Gas? Act Fast!